Filing a complaint against a licensed contractor can be a stressful process, but it`s important to take action if you feel that your rights have been violated or your project has not been completed to your satisfaction. Here are the steps you should follow to file a complaint against a licensed contractor.
1. Gather your documentation: Before you file a complaint, make sure you have all relevant documentation related to the project, including your contract, invoices, receipts, and any communication you`ve had with the contractor. This will help make a case against the contractor and provide evidence to support your claim.
2. Contact the contractor: If your project is still ongoing, or if you have concerns about the work that has been done, your first step should be to contact the contractor directly. Explain your concerns and try to come to a resolution that both parties are happy with. If the contractor is unresponsive or unwilling to make things right, move on to the next step.
3. Contact the licensing board: Each state has a licensing board for contractors that regulates and enforces the rules governing contractors. Check with your state`s licensing board to see what steps you need to take to file a complaint. You may need to fill out a formal complaint form, which will ask for details about your project and the issues you`ve experienced. You may also be required to provide documentation supporting your claim.
4. File a complaint with the Better Business Bureau: The Better Business Bureau (BBB) is a nonprofit organization that helps consumers resolve disputes with businesses. File a complaint on their website, providing all relevant information about the contractor and your project. The BBB will reach out to the contractor and attempt to mediate a resolution between you and the contractor.
5. Consider legal action: If your complaint is not resolved through the licensing board or the BBB, you may need to consider taking legal action. Consult with a lawyer experienced in construction law to determine your options and the best course of action.
Filing a complaint against a licensed contractor can be a long and tedious process, but it`s important to take action if you`ve been wronged. By following these steps and advocating for yourself, you can hold the contractor accountable and hopefully come to a resolution that benefits you.