As businesses grow and expand, cross-team collaborations become more common, and it is essential to have a clear understanding of how teams work together. A cross-team working agreement sets expectations for how teams communicate, collaborate, and deliver results.
A cross-team working agreement is a document that outlines the goals, responsibilities, and expectations of each team involved in a project. It sets clear guidelines for communication, timelines, and quality standards to ensure project success.
To create a cross-team working agreement, teams need to follow these steps:
1. Identify the project: Begin by identifying the project`s scope and goals. This could be a new product launch, a website redesign, or a marketing campaign.
2. Identify the teams: Next, identify the teams needed to complete the project. This could include the marketing team, development team, customer support team, and any other teams required to meet project goals.
3. Define roles and responsibilities: Each team member needs to understand their role in the project and the responsibilities that come with it. This includes project managers, designers, developers, writers, and marketers.
4. Define communication channels: Communication is essential in cross-team projects. Therefore, it is essential to define the communication channels for each team involved. This could include regular meetings, email updates, project management tools like Asana, and instant messaging platforms like Slack.
5. Set timelines and deadlines: Develop a project timeline that includes deadlines for each team involved. This will ensure that everyone is working towards the same objectives and that the project is completed on time.
6. Define quality standards: Define the quality standards for the project, including the expected level of performance and customer satisfaction. This could include specific metrics that each team must meet to ensure project success.
7. Monitor and review: Finally, monitor progress regularly and review the project`s success regularly. This will help to identify any areas that need improvement and provide insight into what worked well.
In conclusion, a cross-team working agreement is an essential tool for project success. It sets clear expectations for how teams work together, communicates, and delivers results. By following these steps, companies can create a cross-team working agreement that promotes collaboration, accountability, and success.